Privacy Policy

TZITZIRIS K. & SIA G.P. (the “Company”) is committed to protecting the privacy of the individuals it interacts with in the course of its business activities. This policy outlines, in summary, how we process Personal Data that we collect as part of our professional operations.

 What is Personal Data and how do we collect it
“Personal Data” refers to information that identifies you or relates to you or to other individuals (such as your dependents). 

This Privacy Policy describes how we handle Personal Data collected from various sources such as:

• insurance applications, claims, insurance contracts, and agreements of any kind
• phone calls, emails, and other forms of communication
• the website www.vekria.gr
• other sources, to the extent permitted by applicable legislation and in particular the EU General Data Protection Regulation 679/2016.

Before providing us with Personal Data relating to another individual, you must inform that individual about the content of this policy and obtain their consent to share their Personal Data with us.

 Who is the Data Controller
The Data Controller of your Personal Data is the company TZITZIRIS K. & SIA G.P., located in Athens, 6 Skoufa Street, Postal Code 17341.

 Who is the Data Protection Officer
If you have any questions regarding the management of your Personal Data, you may contact us by email at: contact@vekria.gr or by phone at +30 211 011 2338 or +30 697 44 27 830.

 How we use your Personal Data
We use your Personal Data to:

• Communicate with you in the context of our business activity
• Send you important information regarding the operation of your insurance contracts
• Assess insurance proposals and provide insurance services
• Handle complaints and requests for data access or correction
• Comply with applicable laws and regulatory requirements, and respond to requests from public and governmental authorities
• Protect our business operations and minimize losses

 Transfer of Personal Data
Your data will be transferred to the departments of insurance companies responsible for risk underwriting and for the proper and uninterrupted operation of your insurance policy, as well as for processing your claim, such as: the underwriting department, policy issuance, claims handling, customer service, etc.
Your personal data may also be disclosed to legal and/or natural persons with whom we maintain agreements to ensure proper management and claims handling under the terms of the insurance contracts, including damage assessment. Please note that, in such cases, these legal and/or natural persons will process your Personal Data solely for the purpose of providing services to us and not for their own benefit, acting strictly as data processors.

 What are your rights
You may exercise your rights to information, access, and rectification of your Personal Data at any time. Additionally, and provided that legal requirements are met, you may exercise:

• The right to erasure of your Personal Data
• The right to restrict the processing of your Personal Data
• The right to data portability
• The right to object to processing, including profiling and automated decision-making
• The right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal
• The right to lodge a complaint with the competent supervisory authority

 How long do we retain your Personal Data
We ensure that the Personal Data we collect is processed for no longer than necessary to fulfill the purpose of the processing and/or as required for compliance with any record-keeping obligation under applicable legislation.

 Use of Electronic Services by Minors
Our Electronic Services are not intended for individuals under the age of 18. We request that such individuals do not provide any Personal Information through our Electronic Services.

 Use of cookies
To personalize your experience on our website and ensure the functionality of certain features of our Web Portal, we use “cookies” to collect and store data.

 Changes to this Privacy Policy
We review this policy regularly and reserve the right to make changes at any time to reflect updates in our business activity and legal obligations, by posting the revised version on the website www.vekria.gr